Departure times are subject to tide levels and will be confirmed for each booking.
Crew will inform you about weather and sea conditions before departure or at check-in. Passengers deciding to embark after such advisories will not be eligible for refunds.
Charter Operations
AGY declines any responsibility for charters partially operated due to late embarkation by guests without prior notification.
Guest Conduct
Guests are expected to behave respectfully towards the crew, yacht, other guests, and the marine environment. Illegal activities, disruptive behaviour, and non-compliance with crew instructions will not be tolerated.
Age Restrictions
Guests under 12 must be accompanied by an adult. Alcohol consumption is limited to guests over 20, with ID required for verification.
Check-In and Disembarkation
Check-in begins at 9:30 AM onwards. Guests must disembark at appropriate time to comply with the 8-hour charter duration. Late disembarkation incurs per-hour additional charges.
A scanned passport copy is required before boarding for insurance purposes. Failure to provide this document indicates waiver of insurance coverage.
Charter Durations
Day charters last 8 hours.
Overnight charters last 24 hours, immersing guests in a full sea experience.
2 days/1 night charters span 32 hours for extended exploration.
Weather and Safety
The captain has discretion over cruise speed and itinerary changes due to weather, safety, or other considerations. Safety briefings are mandatory for all guests.
Food and Beverages
Includes options for dietary restrictions upon prior notice. Guests may bring their own food and beverages, subject to potential corkage fees.
Medical Conditions
Guests must inform AGY of any medical conditions or disabilities that may affect their safety or others’. AGY aims to accommodate these conditions to ensure a safe experience.
Additional Policies
Boat insurance covers injuries up to 500,000 THB, with guests encouraged to seek immediate medical attention for injuries.
Loss or damage caused by guests’ negligence will be charged to the guest.
Alcohol and drug consumption is discouraged. Incidents under the influence may not be covered by insurance.
Water activities outside the boat are undertaken at guests’ own risk and are not covered by insurance.
Environmental Responsibility
Guests are urged to respect the marine environment, avoiding littering and disruptive behaviours to marine life.
Cancellation and Weather Policy
Detailed cancellation policy, including timelines and penalties for late cancellations, and weather-related rescheduling or cancellation policies.
Payment Portal – Stripe
Transactions are handled and processed under Stripe’s terms of use.
If a refund is to be granted, in full or otherwise, Stripe fees cannot be refunded. For the latest pricing and fees info, check out Stripe’s pricing page.
Acknowledgement
By booking a charter with AGY, guests acknowledge and accept these terms, ensuring a safe, enjoyable, and respectful cruising experience.
